An EPC is a legal requirement in certain situations and is a good idea for all properties as it contains a ‘recommendation report’ with suggestions on how you can reduce the amount you spend on energy.
Your EPC is valid for 10 years and is a legally required document produced whenever a residential property is sold or rented. A copy of the Certificate has been lodged on the publically available national register epcregister.com
Under the Data Protection Act 1998 your information will only be used for the purpose for which it is intended and personal data will be kept safely and securely.
The information which SLEPC gather during the assessment will be stored for up to 15 years and forms part of the auditing process that DEA’s are subject to by their accreditation scheme
The following terms and conditions are the legal agreement between you and us once you have made a booking. Please read carefully before arranging your EPC.
The EPC Report
The Report you have instructed us to complete will be an EPC, and a description of each report and what will or will not be inspected and or included in the report is attached as a help notes with this letter. These notes form part of the terms of engagement between you and us and should be read carefully.
Our Opinion
As a DEA we are duty bound to provide you with an EPC for the requirement in relation to letting and selling, and can be relied upon by you and any prospective buyer or tenant.
We are qualified and licensed to provide inspections and energy assessments and any inspection will be carried out under any statutory obligations that are applicable, along with our own Code of Conduct, and our accreditation body Elmhurst. Details about complaints can be be downloaded from this website or supplied.
Other Parties and Exclusion of Liability
There may be other parties involved with your instruction. These could be Estate Agents, Solicitors or letting agent. We cannot assume any responsibility for any information, services, and representations. We will not be liable for any other parties’ failure that delays or stops us completing our instruction. Any liability that we have will be limited to the fees that you have paid for our services, and or any negligence that our Code of Conduct states we must cover and are limited to.
Appointments
We will endeavour to abide by any agreed appointments made. However, it may be necessary to re-arrange and we will try to re-arrange within 48 hrs of the original appointment.
Should you cancel the appointment arranged without 24 hours notification, we may charge an extra fee for cancellation dependant on the reason for cancellation. Please try to ensure that any appointments made are attended.
Access
In order to inspect/assess your property we will require access to certain parts of the property. The Help sheet will confirm where access is necessary. If we cannot access the areas needed we will not be able to complete the report, but you will still be charged for our inspection.
Where entry or access is in the control of a minor, we will not complete the report and you will still be charged for our inspection
Should it be necessary to re-visit the property due to access being denied, we reserve the right not to re-visit unless a further fee has been agreed and or our original fee has been paid.
Fees
While we have agreed the fee for the report, our fees are subject to change from time to time. Unless otherwise agreed, by separate contract, all fees must be paid upfront or collected on the day of inspection by cheque or cash.
Please note that should you fail to pay our fee or any amount remains outstanding we apply interest at 8% above the Bank of England base rate and will add reasonable charges for the recovery of our fees if we instruct a debt recovery agency.
On initial enquiry, the client will be given an agreed fee for the service provided. The fee will be for one EPC on the said property. No refunds are available once work has commenced on producing the EPC. The client undertakes not to withhold any such payments due to South London EPC.
Data Protection
The data supplied by you will only be used for the purposes of processing your instructions. The data supplied will not be passed to any other parties other than those that are necessary to carry out your instructions.
It is important that the data supplied to us is kept up to date. We should therefore be notified promptly of any changes. You are entitled upon the payment of an administration fee to inspect the personal data, which we are holding about you. If you wish to make such an inspection, you should contact us with a written request.
